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Help Scout vs Miro

Head-to-Head
Our Take
Help Scout vs Miro

A shared-inbox-style helpdesk designed to feel like email rather than a ticketing system.

Side-by-Side
πŸ‘‘ Edge
Help Scout logo
Help Scout
4.6 Β· 400 reviews
Miro logo
Miro
4.7 Β· 6.4k reviews
Pricing
From $22/user/mo
Free tier; paid from $8/user/mo
Ease of Use
88 βœ“
86
Value
80 βœ“
78
Features
72
82 βœ“
Support
84 βœ“
79
Best For
  • shared team inbox
  • small business support
  • email-based support
  • remote team brainstorming
  • workshop facilitation
  • visual project planning
Tags
helpdeskemail supportshared inboxsmall team
whiteboardremote collaborationbrainstorming
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Help Scout leads on Ease of Use, Value, Support. Miro edges ahead on Features.

Compare With Another Tool
Swap Miro for another Communication & Team Chat tool
Groove
Simple, affordable help desk built for small teams that find Zendesk overkill and overpriced.
Hiver
Help desk that turns a shared Gmail inbox into a full ticketing system without leaving Gmail.
Re:amaze
Help desk and live chat platform with particularly strong Shopify and ecommerce-specific integrations.
Richpanel
Ecommerce-focused help desk emphasizing self-service order tracking and return portals to deflect tickets.
Kayako
Help desk software combining ticketing, live chat, and a shared customer timeline across channels.
ChatGPT
OpenAI's flagship consumer AI assistant β€” general-purpose writing, research, and coding help.
Chatwoot
Open-source customer support platform offering both self-hosted and cloud options.
Groove
Simple, affordable help desk built for small teams that find Zendesk overkill and overpriced.
Hiver
Help desk that turns a shared Gmail inbox into a full ticketing system without leaving Gmail.
Re:amaze
Help desk and live chat platform with particularly strong Shopify and ecommerce-specific integrations.
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