BetterHelp's biggest draw is accessibility — lower cost and faster matching than most in-person therapy waitlists — though counselor consistency and insurance non-acceptance are common criticisms compared to traditional in-network therapy.
BetterHelp
From $65-$100/week (subscription, billed monthly)
The largest online therapy platform, matching users with licensed counselors for text, phone, or video sessions.
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Strengths
Ease of Use
78
Value
70
Features
74
Support
72
Pricing
Starter
From $65-$100/week (subscription
- Core features
- Community support
- Limited usage
Pro
From $65-$100/week (subscription, billed monthly)
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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