Chatwoot's open-source, self-hostable option gives technical teams full data control and zero per-agent licensing cost, an option closed-source competitors don't offer. Self-hosting requires engineering resources that many small support teams don't have.
Chatwoot
4.5400 reviewsFree (self-hosted), from $19/mo (cloud)
Open-source customer support platform offering both self-hosted and cloud options.
Visit ChatwootSummary
Strengths
Ease of Use
74
Value
88
Features
78
Support
72
Pricing
Starter
Free
- Core features
- Community support
- Limited usage
Pro
Free (self-hosted), from $19/mo (cloud)
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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