Delighted keeps its scope deliberately narrow — NPS and simple feedback surveys done well — rather than trying to be a full survey platform, which suits teams that specifically want clean NPS tracking over time. It's not a general-purpose survey tool for complex, multi-branch questionnaires.
Delighted
4.5400 reviewsFrom $224/mo
Simple, focused customer feedback tool specializing in NPS (Net Promoter Score) surveys and analysis.
Visit DelightedSummary
Strengths
Ease of Use
82
Value
74
Features
72
Support
76
Pricing
Starter
From $224/mo
- Core features
- Community support
- Limited usage
Pro
From $224/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
Users Also Love
Paperform
A form builder that doubles as a lightweight landing-page and booking tool, with strong design flexibility.
Gravity Forms
The most widely-used premium form plugin for WordPress, with deep third-party add-on and Zapier support.
JotForm
A form builder with an enormous template library and deep integrations, including built-in payment collection.
ConvertBox
On-site popup and smart-form builder for capturing leads and personalizing offers based on visitor behavior.
Poptin
Affordable popup and lead-capture form builder with solid A/B testing and targeting options.
Typeform
The most design-forward form builder — one question at a time, conversational, and genuinely pleasant to fill out.
Paperform
A form builder that doubles as a lightweight landing-page and booking tool, with strong design flexibility.
Gravity Forms
The most widely-used premium form plugin for WordPress, with deep third-party add-on and Zapier support.
JotForm
A form builder with an enormous template library and deep integrations, including built-in payment collection.