Freshworks' sales CRM with built-in phone and AI lead scoring. It's best suited to small and mid-size sales teams that want a proven, widely-adopted tool rather than an unproven newcomer. As with most tools in crm & sales, it's worth comparing pricing tiers closely since the free/entry plan often caps out fast for growing teams.
Freshsales
Free, from $9/user/mo
Freshworks' sales CRM with built-in phone and AI lead scoring.
Visit FreshsalesSummary
Strengths
Ease of Use
83
Value
77
Features
80
Support
74
Pricing
Starter
Free
- Core features
- Community support
- Limited usage
Pro
Free, from $9/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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