ITSM platform for internal IT ticketing and asset management. It's best suited to IT teams that want a proven, widely-adopted tool. Compare pricing tiers closely since entry plans often cap out fast.
Freshservice
From $19/agent/mo
ITSM platform for internal IT ticketing and asset management.
Visit FreshserviceSummary
Strengths
Ease of Use
85
Value
79
Features
82
Support
76
Pricing
Starter
From $19/agent/mo
- Core features
- Community support
- Limited usage
Pro
From $19/agent/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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