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Klaviyo

Free up to 250 contacts, then usage-based

The default email/SMS platform for ecommerce, with deep native integration into Shopify and other store platforms.

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Summary

Klaviyo's edge is ecommerce-specific data — it pulls in purchase history, browsing behavior, and product catalogs to power genuinely relevant automated flows (abandoned cart, post-purchase, win-back). Pricing scales with contact count, so it can get expensive fast for large lists, and it's overkill for a non-ecommerce newsletter.

Strengths

Ease of Use
78
Value
74
Features
89
Support
75

Pricing

Starter
Free
  • Core features
  • Community support
  • Limited usage
Pro
Free up to 250 contacts, then usage-based
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

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Postscript
SMS marketing platform built specifically for Shopify merchants.
Resend Batch aside — Loops
Email marketing platform built specifically for SaaS product emails.
Flodesk
Design-forward email marketing tool with visually striking templates and unusual flat-rate (not per-subscriber) pricing.

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