Missive's real-time collaborative drafting (multiple people can see who's typing a reply to the same email thread) directly prevents the double-reply problem shared inboxes commonly create. It's more of a team communication tool than a full help-desk ticketing system with SLAs and reporting.
Missive
4.6400 reviewsFrom $18/user/mo
Collaborative shared inbox tool combining team email management with built-in internal chat.
Visit MissiveSummary
Strengths
Ease of Use
82
Value
78
Features
76
Support
78
Pricing
Starter
From $18/user/mo
- Core features
- Community support
- Limited usage
Pro
From $18/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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