OpenPhone's shared-inbox approach to phone numbers (multiple team members seeing and responding to the same business line's texts/calls) solves a real coordination problem legacy phone systems don't address. Larger enterprise call-center features are less developed than dedicated contact-center platforms.
OpenPhone
4.72k reviewsFrom $15/user/mo
Modern business phone system built for small teams, with shared numbers, call recording, and CRM-style contact notes.
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Strengths
Ease of Use
86
Value
84
Features
76
Support
80
Pricing
Starter
From $15/user/mo
- Core features
- Community support
- Limited usage
Pro
From $15/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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