The standard tool for on-call scheduling and incident response alerting. It's best suited to SRE and DevOps teams that want a proven, widely-adopted tool rather than an unproven newcomer. As with most tools in observability & monitoring, it's worth comparing pricing tiers closely since the free/entry plan often caps out fast for growing teams.
PagerDuty
Free, from $21/user/mo
The standard tool for on-call scheduling and incident response alerting.
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Strengths
Ease of Use
85
Value
79
Features
82
Support
76
Pricing
Starter
Free
- Core features
- Community support
- Limited usage
Pro
Free, from $21/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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