Slack
4.634k reviewsFree, then from $7.25/user/mo
The default team chat app for most companies — channels, DMs, and huge third-party app support.
Visit SlackSummary
Slack won the workplace-chat category early and still leads on integration breadth — almost every SaaS tool has a Slack connector. The tradeoff is notification overload at scale; teams need real channel discipline or it becomes noise. Huddles (voice/video) are solid for quick syncs but not a full video-conferencing replacement.
Strengths
Ease of Use
88
Value
74
Features
86
Support
80
Pricing
Starter
Free
- Core features
- Community support
- Limited usage
Pro
Free, then from $7.25/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
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