SugarCRM's configurability lets organizations model genuinely unusual, complex sales processes that rigid out-of-the-box CRMs can't handle. That flexibility requires more setup/admin investment than plug-and-play CRMs like Pipedrive.
SugarCRM
4.0600 reviewsFrom $49/user/mo
Highly customizable enterprise CRM with deep configuration options for complex sales processes.
Visit SugarCRMSummary
Strengths
Ease of Use
62
Value
60
Features
86
Support
78
Pricing
Starter
From $49/user/mo
- Core features
- Community support
- Limited usage
Pro
From $49/user/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
Users Also Love
Close
A CRM built around built-in calling and email so sales reps can work leads without leaving the app.
Less Annoying CRM
Deliberately simple CRM built for small businesses that find Salesforce-style tools overwhelming.
Salesflare
CRM that automatically fills in contact and company data from email and calendar activity to minimize manual entry.
NetHunt CRM
Full-featured CRM built directly into Gmail and Google Workspace, similar in spirit to Streak but more feature-rich.
Gong
Category-defining conversation intelligence platform that records and analyzes sales calls for coaching and forecasting.
Follow Up Boss
CRM built specifically for real estate agents and teams, with strong lead-source integrations.
Close
A CRM built around built-in calling and email so sales reps can work leads without leaving the app.
Less Annoying CRM
Deliberately simple CRM built for small businesses that find Salesforce-style tools overwhelming.
Salesflare
CRM that automatically fills in contact and company data from email and calendar activity to minimize manual entry.